What AnswerDash Is

This is where we will give the elevator pitch for what AnswerDash is, and how it will help our customers. 

Preferably the image to the right will have a Dashboard- but until then, this picture will do. 

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How does AnswerDash work?

The AnswerDash tab offers point-and-click self-service help without cluttering web pages. When customers need help, they can click the tab to get contextual answers right at their point-of-action.

 

Used and Trusted by: 

 
 

See For Yourself- Click The Q&A Tab On The Right  >>

 
 

The User Experience Problem

USERS THAT DON’T FIND THE RIGHT INFORMATION INSTANTLY,
ABANDON SITES OR CREATE SUPPORT TICKETS

99% of customers don’t access static FAQs or knowledge bases

72% of users don’t want assisted service if they have a question

57% of users abandon a site when they can’t find an answer

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Improved User Experience

> 10x user engagement

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Reduced Support Costs

30-50% ticket deflection

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Increased Sales Conversions

10-30% sales uplift

AnswerDash supports a variety of platforms including Web, Mobile and Chatbot.
Click the images above for more information on the different ways your
customers can interact with AnswerDash.

36x increase in content engagement

18% reduction in live chat requests
 

51% reduction in customer support tickets

 

We integrate seamlessly with

News

WHAT'S NEW

Introducing the FaceBook Messenger integration

FROM THE BLOG

The Intersection Between Customer Experience and Customer Satisfaction

Customer Success

Act-On increased content engagement by 36%