The Power of Proactive Customer Service Solutions

The internet is growing and evolving quickly - and so are customer expectations. Today, over 40% of the world’s population is online, and these users are spending over $2.2 trillion dollars in the online retail space. On top of that, with new technologies and capabilities popping up every day, these customers have come to expect flawless online experiences where they can find the answers, products, or services that they are looking for quickly, efficiently and independently.

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Topics: Customer Service/Support, answerdash, Proactive Customer Service Solutions, Freshdesk