How-to Guides on Implementing Contextual Help

Learn more:

• Getting Started Guide: The pre-launch considerations to help you successfully get started in AnswerDash.
• Ticket Deflection Guide: The how-to resource to maximize ticket deflection and avoid inconsistencies. 
• How does AnswerDash calculate ticket deflection? An overview of the metrics used in ticket deflection and why the calculations validate accurate deflection results.
• Embedding Video Guide: The best practices for adding video to AnswerDash Q&A.
• Using "Pages" in AnswerDash:  The how-to guide for specifying URL patterns and where on your site or app the AnswerDash service appears.
• Using AnswerMarks Guide: The step-by-step resource for adding fully customizable visual targets to objects on your web pages for "on-object" contextual help
• What to Expect When Adopting AnswerDash:  Your six-step journey to a successful deployment.