How it Works
How-to Guides on Implementing Contextual Help
Getting Started Guide:
The pre-launch considerations to help you successfully get started in AnswerDash.
Ticket Deflection Guide:
The how-to resource to maximize ticket deflection and avoid inconsistencies.
How does AnswerDash calculate ticket deflection?
An overview of the metrics used in ticket deflection and why the calculations validate accurate deflection results.
Embedding Video Guide:
The best practices for adding video to AnswerDash Q&A.
Using "Pages" in AnswerDash:
The how-to guide for specifying URL patterns and where on your site or app the AnswerDash service appears.
Using AnswerMarks Guide:
The step-by-step resource for adding fully customizable visual targets to objects on your web pages for "on-object" contextual help
What to Expect When Adopting AnswerDash:
Your six-step journey to a successful deployment.
PR & Media
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