Increase engagement while reducing customer support tickets with AnswerDash
AI Powered Self-Service Support Across All Channels
What AnswerDash Is
This is where we will give the elevator pitch for what AnswerDash is, and how it will help our customers.
Preferably the image to the right will have a Dashboard- but until then, this picture will do.
How does AnswerDash work?
The AnswerDash tab offers point-and-click self-service help without cluttering web pages. When customers need help, they can click the tab to get contextual answers right at their point-of-action.
The User Experience Problem
USERS THAT DON’T FIND THE RIGHT INFORMATION INSTANTLY,
ABANDON SITES OR CREATE SUPPORT TICKETS
99% of customers don’t access static FAQs or knowledge bases
72% of users don’t want assisted service if they have a question
57% of users abandon a site when they can’t find an answer
Improved User Experience
Reduced Support Costs
Increased Sales Conversions
> 10x user engagement
30-50% ticket deflection
10-30% sales uplift