Improved User Experience

“The number of users we see engaging with AnswerDash proves its value.”

“Customers are staying on our site longer and are viewing more pages, which we love.”

Uses AnswerDash to improve their user experience

36x increase in content engagement

 

Higher Ticket Deflection

 

“AnswerDash is a game changer to our customer service approach. It’s saving my support representatives from constantly dealing with repetitive inquiries.”

“Based on the 51 % reduction in repetitive customer support tickets, just three weeks after launching, it’s evident that AnswerDash is a game changer in online customer support.”

 

18% reduction in live chat requests

51% reduction in customer support tickets

 

Increased Revenue and Lower Costs

“Because of AnswerDash, we don’t have to hire a new employee to answer the repetitive questions. This means cost savings for the PetHub business and it means my customer care team is happier.”

“AnswerDash has been helpful to us to understand the types of questions customers have on particular pages of TireBuyer.com.”

 

67% reduction in customer support tickets

13% increase in revenue per visitor