Instant, self-service answers to common questions

Give it a try - just click the Q&A tab on the right

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How does AnswerDash work?

The AnswerDash tab offers point-and-click self-service help without cluttering web pages. When customers need help, they can click the tab to get contextual answers right at their point-of-action.

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The User Experience Problem

Users that don’t find the right information instantly,
Abandon sites or create support tickets

99% of customers don’t access static FAQs or knowledge bases
72% of users don’t want assisted service if they have a question
57% of users abandon a site when they can’t find an answer

AnswerDash Delivers:

Up to 36x user engagement

30-50% ticket deflection

10-30% increased sales conversion

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Customer Success

36x increase in content engagement

51% reduction in customer support tickets

18% reduction in live chat requests

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What's New

Introducing the FaceBook Messenger integration
 

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From the Blog

The Intersection Between Customer Experience and Customer Satisfaction

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Customer Success

Act-On increased content engagement by 36%
 

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We integrate seamlessly with

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