AI Powered Self-Service Support Across All Channels
Give it a try - just click the Q&A tab on the right
AnswerDash Delivers:
Improved User Experience
Reduced Support Costs
Increased Sales Conversions
> 10x user engagement
30-50% ticket deflection
10-30% sales uplift
How does AnswerDash work?
The AnswerDash tab offers point-and-click self-service help without cluttering web pages. When customers need help, they can click the tab to get contextual answers right at their point-of-action.
AnswerDash Channel Support
WEB
MOBILE
CHATBOT
AnswerDash supports a variety of platforms including Web, Mobile and Chatbot.
Click the images above for more information on the different ways your
customers can interact with AnswerDash.
The User-Experience Problem
USERS THAT DON’T FIND THE RIGHT INFORMATION INSTANTLY,
ABANDON SITES OR CREATE SUPPORT TICKETS
99% of customers don’t access static FAQs or knowledge bases
72% of users don’t want assisted service if they have a question
57% of users abandon a site when they can’t find an answer
Customer Success
36x increase in content engagement
18% reduction in live chat requests
51% reduction in customer support tickets
WHAT'S NEW
Introducing the FaceBook Messenger integration
FROM THE BLOG
The Intersection Between Customer Experience and Customer Satisfaction
Customer Success
Act-On increased content engagement by 36%
We integrate seamlessly with
