Improved User Experience
> 10x User Engagement
Reduced Support Costs
30% - 50% Ticket Deflection
Increased Sales Conversion
10% - 30% Sales Uplift
USERS THAT DON’T FIND THE RIGHT INFORMATION INSTANTLY,
ABANDON SITES OR CREATE SUPPORT TICKETS
99% of customers don’t access static FAQs or knowledge bases
72% of users don’t want assisted service if they have a question
57% of users abandon a site when they can’t find an answer
How does AnswerDash work?
The AnswerDash tab offers point-and-click self-service help without cluttering web pages. When customers need help, they can click the tab to get contextual answers right at their point-of-action.