Managing The Customer Experience

Dennis Snow, well-known customer service guru,  showcases in his new video on the problems that occur when an organization abdicates responsibility for managing the customer's experience. Let's get to know the importance of managing customer experiences of your business in this video by Mr. Snow. 

This vlog is created by Dennis Snow:


Following a rewarding 20-year career with Walt Disney World, Dennis Snow is now the CEO of Snow & Associates. As a customer service expert and keynote speaker, Dennis' focus is to help clients achieve "walk-through-fire" customer loyalty. 

AnswerDash's AI-Powered Self-Service Platform Helps You Understand Your Customers and Improve Their Experience

AnswerDash’s predictive self-service software can improve your customers’ experience and their overall satisfaction with your business - which, in turn, can help your bottom line. It works by helping you gather useful data from your customers and turning that information into predictive Q&A that actually answers their questions and solves their pain points. This both empowers your customers and allows your business to create the best self-service experience possible, thereby improving your engagement and ensuring that they they become loyal, satisfied customers for life.

Interested in learning how AnswerDash can help transform your customer experience and cut support tickets by 30% - 50%? Find out more here!