Tis’ the season to be thankful! The AnswerDash team is sending our gratitude to five customer experience leaders whose yummy content feeds our appetites and has us coming back for seconds!
From implementing self-service tools to leveraging knowledge bases for actionable insights, these influencers have made us thankful for sharing their thoughts:
Follow John on Twitter: @johnerossman
Our favorite article by John: The 10 Best Practices for Self-Service
Follow Jeannie on Twitter: @jeanniecw
Our favorite article by Jeannie: Why Customer Comments Are as Valuable as Metrics
Follow Martin on Twitter: @martinhw
Our favorite article by Martin: Using Knowledge Effectively
Follow Doug on Twitter: @djdoug
Our favorite article by Doug: 8 Must-Know Rules for Resolving Customer Conflicts
Follow Don on Twitter: @DonPeppers
Our favorite article by Don: The Ideal Customer Experience is No Experience
Which customer service champs are you grateful for?
Have a Happy Thanksgiving!
- The AnswerDash team